Water Rate Assistance Program

Water Rate Assistance Program

The Tahoe City Public Utility District offers a low-income rate assistance program for residential water customers. Qualified applicants will receive a rate reduction equal to either 25% or 50% of the current ¾-inch monthly residential water metered base rate. 

Rate assistance is available on a first-come, first-served basis. Rate assistance is available in two tiers, shown below. 

To be eligible for the Program, participants must:

  • Reside as a primary resident at a TCPUD water service address. 
  • Be responsible for paying the TCPUD water utility bill.
  • Have water consumption that has not exceeded the Tier 1 water limit for the prior 12 months (8,000 gallons per month)
  • Annually submit a completed Program application.

Tier One Rate Assistance - 50% Reduction

Customers eligible for Tier One Rate Assistance will receive a rate reduction equal to 50% of the current 3/4-inch monthly residential water metered base rate. In 2025, the rate reduction is equal to $53.29 per month. 

To qualify, participants must show proof of active enrollment in the Liberty Utilities CARE program at the same address as your TCPUD water service address.

Learn more about the Liberty Care Program

Tier Two Rate Assistance - 25% Reduction

Customers eligible for Tier Two Rate Assistance will receive a rate reduction equal to 25% of the current 3/4-inch monthly residential water metered base rate. In 2025, the rate reduction is equal to $26.64 per month. 

To qualify, participants must have household income that meets the following requirements:

Table - 2025 Rate Assistance Income Guidelines*
Household SizeMaximum Total Combined Annual Income
1$66,050
2$75,450
3$84,900
4$94,300
5$101,850
6+$109,400

* Tier Two income guidelines are subject to change. Income guidelines are based on income limits from the California Department of Housing and Community Development.

 

How to Apply

Apply Online

Water Rate Assistance Program Online Application

Apply In-Person or by E-Mail

Water Rate Assistance Program Paper Application (PDF 0.2MB)

Solicitud para el Programa de Asistencia con la tarifa del agua a Clientes Residenciales de Bajos Ingresos (PDF - 0.3MB)

Fill out the PDF application, sign, and return. 

In Person: 221 Fairway Drive, Tahoe City, CA

Mail: P.O. Box 5249, Tahoe City, CA 96145

By E-mail

More Program Details

The Program is administered on a calendar year. Please allow at least 30 days for processing for the discount to appear on your statement once your application for the program is accepted. TCPUD Water Customers can apply at any time throughout the year, but will need to reapply by December 1 to be eligible for Program funding by January 1. 

Contact

For questions about the Low Income Residential Water Customer Assistance Program, contact:

TCPUD Billing

530-580-6277 or email

*Savings under this Program are calculated based on the TCPUD Board adopted Water Base and Tiered Consumption Rates. To view TCPUD Utility Rates, visit tcpud.org/utility-rates.